FAQs
How long does it take for my order to be delivered?
- Standard delivery duration is 4-10 business days, depending on the product you are ordering and depending on your location.
Do you have same day delivery?
Yes, we provide same day delivery in UAE and express delivery in Saudi for extra fees. Just send us on email or whatsapp to organize everything
What if I received an incorrect or a damaged order?
In the event that you receive a defective, incorrect or an incomplete order, please contact us right away. For faster assistance with a return or exchange claim, please email info@wasilaah.com, with your order number, contact information and photos documenting possible damages (if applicable). Please retain all items and packaging materials until your claim is resolved. If your replacement item is backordered or out of stock, we’ll notify you as soon as we have the estimated arrival date, or we may work with you to suggest a suitable replacement.
Have any question?
You can contact us through email: info@wasilaah.com or our contact page! We will be happy to assist you.
Can I change my delivery address?
You have the option to modify the delivery address before we ship your order. Just send us on email and we will inform you